Privacy Policy

1. Introduction

At KN Footwear (operated via knkeep.com), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services. By using our site, you agree to the practices outlined in this policy.

2. Information We Collect

We may gather two types of information to provide and improve our services:
  • Personal Information: Data that identifies you directly, such as your full name, email address (e.g., when you contact us at service@knkeep.com), shipping/billing address, phone number, and payment details (processed securely via trusted payment providers).
  • Non-Personal Information: Anonymous data that does not identify you, including your browser type, device information, website browsing history (e.g., pages visited, products viewed), and IP address. This data helps us optimize site performance and user experience.

3. How We Use Your Information

Your information is used solely to support your interaction with KN Footwear, including:
  • Processing and fulfilling your orders (e.g., verifying details, arranging shipping to your provided address).
  • Responding to your inquiries, comments, or requests (via email or other communication channels).
  • Improving our website, products, and services (using non-personal browsing data to identify user preferences and enhance functionality).
  • Ensuring the security of our site and preventing fraudulent activities.
We will never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
  • Secure socket layer (SSL) encryption for data transmitted between your device and our website (e.g., payment details and personal information).
  • Restricted access to personal data within our organization (only authorized staff can access information necessary for their roles).
  • Regular updates to security protocols to address emerging threats.
While we strive to protect your data, no online platform is completely immune to risks. We encourage you to use strong, unique passwords and avoid sharing account details with others.

5. Your Rights Regarding Personal Information

You have the right to:
  • Access the personal information we hold about you (by contacting us at service@knkeep.com).
  • Correct any inaccurate or incomplete personal information (e.g., updating your shipping address or email).
  • Request the deletion of your personal information (subject to legal obligations, such as retaining order records for tax purposes).
  • Opt out of any non-essential communications (e.g., promotional emails, if applicable).
To exercise these rights, please reach out to our customer service team with your request and relevant details (e.g., order number or email address linked to your account).

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. When we make updates, we will revise the "last updated" date at the top of this page (note: no specific date included per request) and post the revised policy on knkeep.com. We encourage you to review this policy regularly to stay informed about how we protect your information.

7. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Address: 313 Turkey Pen Lane, Lenoir City Tennessee 37772, United States