Contact Us

Get in Touch with KN Footwear

Whether you have questions about an order, need help finding the perfect fit, or want to share feedback, our team is here to assist you. Below are all the ways to connect with us—we aim to respond promptly and resolve your needs effectively.

1. Direct Contact Channels

Choose the method that works best for you to reach our customer service team:

Email Support

Our primary contact channel for detailed inquiries. Include your order number (if applicable) for faster assistance:
We typically respond within 1–2 business days.

Mailing Address

For formal correspondence or returns (follow return instructions first—see our Terms of Purchase):
KN Footwear
313 Turkey Pen Lane
Lenoir City Tennessee 37772, United States

2. Quick Inquiry Form

For immediate questions about orders, shipping, returns, or products, fill out the form below. We’ll use your contact details to follow up directly.
Field
Description
Full Name
Your first and last name (required)
Email Address
Active email for responses (required)
Order Number
Include if your inquiry relates to an existing order
Subject
Select from: Order Tracking, Returns & Refunds, Product Questions, Other (required)
Message
Details about your inquiry (required, max 500 characters)
Submit Button
"Send Inquiry"
Note: We never share your form information with third parties—see our Privacy Policy for details.

3. FAQs: Answers to Common Questions

Save time by checking our frequently asked questions first—we’ve addressed the most common concerns:
  • Order Status: Track your order using the link in your shipping confirmation email, or reply to your order confirmation with your order number.
  • Shipping Delays: If your order is outside the 6–12 day delivery window, email us with your tracking number for an update.
  • Returns: Start a return by emailing service@knkeep.com with your order number and reason for return (see Terms of Purchase for eligibility).
  • Product Sizing: Visit our "Size Guide" page (linked at the bottom of every product page) for measurements and fit tips.

4. Additional Resources

For more information about our brand and policies, explore these links:
  • About Us – Learn our mission and values
We’re committed to making your KN experience smooth—whether you’re gearing up for an adventure or need support with your purchase.